Gaming on funph is meant to be fun — a form of entertainment, not a way to earn money or escape problems. We take our duty of care seriously. This page outlines the tools, policies, and support resources funph provides to help every Filipino player stay in control of their gaming activity.
21+ Only · Philippines Only · PAGCOR Framework · Play Within Your Means
Minimum Age
Requirement
At funph, we believe that responsible gaming is not just a legal requirement — it is a core part of who we are as a platform. Every Filipino player who chooses funph deserves a safe, fair, and transparent gaming environment. That means giving you the tools to stay in control, the information to make smart decisions, and the support to get help if things ever stop feeling fun.
Problem gambling is a real concern in the Philippines, and funph takes it seriously. Whether you are playing slots, bingo, Mahjong Ways 2, or any other game on the funph platform, we want you to enjoy the experience without it negatively affecting your finances, relationships, or mental health. Responsible gaming is a shared responsibility — and funph is committed to doing its part.
funph operates within the responsible gaming framework established by the Philippine Amusement and Gaming Corporation (PAGCOR), the regulatory body overseeing online gaming in the Philippines. Our responsible gaming policies are designed to meet and exceed PAGCOR's standards for player protection.
Under Philippine law and PAGCOR regulations, online gaming is restricted to individuals who are at least 21 years of age. This is not a guideline — it is a legal requirement that funph enforces strictly.
funph verifies the age of every player during the registration and KYC (Know Your Customer) process. Acceptable Philippine government-issued IDs include:
Any account found to belong to a person under 21 years of age will be immediately suspended, all funds returned, and the matter reported to the appropriate authorities. funph also encourages parents and guardians to use device-level parental controls to prevent underage access to online gaming platforms.
funph provides a full suite of responsible gaming tools that you can activate directly from your account settings. These tools are free, immediate, and designed to put you in control.
Set a daily, weekly, or monthly deposit limit on your funph account. Once your limit is reached, no further deposits will be accepted until the period resets. You can lower your limit instantly, but increases take 72 hours to take effect — giving you time to reconsider. This is one of the most effective tools for keeping your gaming budget under control.
Set a maximum session duration for your funph gaming sessions. When your time limit is reached, funph will display a reminder and, if you choose, automatically log you out. Keeping track of how long you have been playing is one of the simplest ways to maintain a healthy relationship with gaming. Short, intentional sessions are always better than marathon runs.
Need a short break from funph? Activate a cool-off period of 24 hours, 7 days, or 30 days. During a cool-off, your account is temporarily suspended — you cannot log in, deposit, or place bets. This tool is ideal if you feel your gaming is becoming more frequent than you would like, but you are not ready for a full self-exclusion. Your account and balance are preserved.
Self-exclusion is funph's most powerful responsible gaming tool. You can exclude yourself from the funph platform for a minimum of 6 months, up to a permanent exclusion. During self-exclusion, your account is fully deactivated — no logins, no deposits, no gaming. funph will also suppress all marketing communications to you. Self-exclusion cannot be reversed before the chosen period ends.
Set a cap on how much you are willing to lose in a given day, week, or month on funph. Once your loss limit is reached, you will be unable to place further bets until the period resets. Like deposit limits, loss limits can be reduced immediately but take 72 hours to increase. This tool helps prevent the dangerous habit of chasing losses during a bad run.
funph can send you periodic in-session notifications showing how long you have been playing and your net gaming result for the session. These reality checks are a gentle but effective reminder to pause, assess, and decide whether to continue. You can set reality check intervals from as short as 15 minutes. Staying aware of time and money spent is the foundation of responsible gaming.
Setting up responsible gaming tools on funph takes less than two minutes. Here is how to do it from your account dashboard.
Visit the funph platform and sign in using your registered email and password. Make sure you are on the official funph website before entering your credentials.
Click on your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu.
In the Account Settings menu, find and click the "Responsible Gaming" tab. This is where all your player protection tools are located in one place.
Select the tool you want to activate — deposit limit, session limit, cool-off, self-exclusion, loss limit, or reality check — and set your preferred parameters.
Review your settings and click "Confirm." For self-exclusion and cool-off periods, funph will send a confirmation to your registered email address. Your settings take effect immediately.
Problem gambling can develop gradually. Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use funph's responsible gaming tools or seek professional support.
Do you find yourself spending more money on gaming than you originally planned, even after telling yourself you would stop?
Have you ever borrowed money, sold belongings, or used bill money to fund your gaming activity?
Do you feel restless, irritable, or anxious when you try to cut down or stop gaming?
Have you tried to hide your gaming activity or the amount of money you spend on gaming from family or friends?
Do you find yourself chasing losses — continuing to play in an attempt to win back money you have already lost?
Has gaming begun to affect your work, studies, relationships, or mental health in a negative way?
If You Answered Yes to Any of the Above
Please consider activating funph's self-exclusion or cool-off tools immediately. You can also reach out to funph's responsible gaming support team at [email protected] — we are here to help, not to judge.
Self-exclusion is the most decisive step a player can take to protect themselves from problem gambling. When you self-exclude on funph, you are making a firm commitment to stop gaming for a defined period — and funph will enforce that commitment on your behalf.
funph's self-exclusion is not a soft pause. It is a full account deactivation. You will not be able to log in, deposit funds, or access any games on the funph platform for the duration of your chosen exclusion period. All pending bonuses and promotional offers will be cancelled. funph will also remove you from all marketing lists immediately.
If you choose permanent self-exclusion, your funph account will be closed and your personal data handled in accordance with our Privacy Policy and applicable Philippine law. Permanent exclusion cannot be reversed.
Choose the exclusion period that is right for your situation:
The Philippine Amusement and Gaming Corporation (PAGCOR) is the government body that regulates gaming in the Philippines. PAGCOR has established a national responsible gaming framework that all licensed operators, including funph, are required to follow.
PAGCOR's responsible gaming programme includes a national self-exclusion registry, player education campaigns, and support resources for problem gamblers and their families. Filipino players who need support beyond what funph can provide are encouraged to access PAGCOR's official responsible gaming resources through official Philippine government channels.
funph cooperates fully with PAGCOR's responsible gaming requirements, including mandatory reporting of self-excluded players to the national registry where required by regulation.
Support Contacts
funph Responsible Gaming Team
[email protected]
National Council for Mental Health (NCMH)
Crisis Hotline: 1553
In-Game Support
Use the live chat feature inside your funph account for immediate assistance from our responsible gaming team, available 24/7.
Remember
Asking for help is a sign of strength, not weakness.
Before you open the funph platform, decide exactly how much you are willing to spend that session — and treat it like the cost of entertainment, not an investment. Once that amount is gone, close the app. Using funph's deposit limit tool makes this automatic and removes the temptation to top up "just one more time."
It is easy to lose track of time when you are in the middle of a good game. Set a timer on your phone before you start, or use funph's built-in session time limit feature. A good rule of thumb: no single gaming session should last longer than one to two hours. Take a proper break — get up, drink water, and do something else before deciding whether to return.
The moment gaming stops being enjoyable and starts feeling like an obligation or a way to win back lost money, it is time to stop. Chasing losses is one of the most common patterns in problem gambling. Accept that losses are part of the game, and never bet more than you planned in an attempt to recover them. funph's loss limit tool can help enforce this boundary automatically.
If you are worried about your gaming habits, talk to a family member, a close friend, or a professional counsellor. In the Philippines, mental health support is available through the National Center for Mental Health (NCMH) and other community-based services. You do not have to deal with this alone — and reaching out early makes a real difference.
funph is built for Filipino players who want great gaming entertainment without the risks. Use our tools, know your limits, and play within your means. When gaming is fun, everyone wins.
Must be 21 years or older · Philippines only · Play responsibly · PAGCOR Framework